For all orders made with GLS, you have until Thursday, May 29, 10:00 to place an order.

For all orders placed with Chronopost, you have until Friday, May 30, 12:00 to place an order.

Thanks to our delivery calendar, you can choose the delivery date that suits you.

You can track the progress of your GLS or Chronopost package via the tracking number sent to you by email or SMS. It will be communicated to you 24 to 48 hours before delivery.

To err is human, we apologize in advance :) But we always find a solution to satisfy! Please send us by email at hello@lagreentouch.fr a photo of the product received and your order number. This way, we can return the correct product.

As soon as you receive your plant, if you have any doubts about the plant, take a picture of it and send us an email at hello@lagreentouch.fr so that we can make a diagnosis.

Your plant is guaranteed for 1 week upon receipt of your package.

To find out how to care for your plant, you can refer to the care sheet provided with your plant. If it is not present, go to the product sheet for your plant, everything will also be indicated there. Finally, you can also send us an email at hello@lagreentouch.fr with a photo of your plant so that we can establish a precise diagnosis.

The plants can stay up to 3 days in the box but not longer, the plants need a minimum light to be able to feed, a lack Prolonged light could harm your plants or even be fatal. Upon receipt of your plant, open the box and put it in the light with a watering.