A plant is alive but rest assured!
Transporting plants is tricky and requires real expertise. Thanks to our packaging designed and adapted for each type of plant, they are protected throughout the duration of transport so that they arrive in perfect condition and do not suffer.
How are your orders packaged?
What should be done as soon as the plants are received?
Take your plants out of the packaging quickly (same day if possible)
Open the box and remove the plant from the wedges
Untie the string and remove the bubble wrap around the plant
Put the plant in its cachepot and place it in the light with watering if necessary
Quality and trusted carriers
As soon as your order is ready to be shipped, you will receive a tracking number from the carrier by email or SMS.
If you are absent when the parcel is delivered, several options are possible:
- Delivered to your neighbors
- Redeposited at the depot and delivered at a later date agreed with you
- Delivery to the relay point closest to you
As soon as you receive the package, take a photo and contact us via the following address: firstname.lastname@example.org so that we can find a solution together.